The Executive Director, Enterprise Real Estate Operations is responsible for the strategic leadership and operational oversight of an enterprise portfolio of clinical, research, logistics, retail, and corporate facilities for a mission-driven nonprofit organization. This includes responsibility for facilities operations, capital planning, construction management, regulatory compliance, security infrastructure coordination, vendor management, workplace services, and enterprise resilience initiatives. In this role you will establish departmental goals, defines strategic priorities, and ensures effective cross-functional communication and collaboration across the enterprise. The Executive Director requires a strategic, hands-on leader with deep experience managing complex laboratory, industrial, and commercial environments within a highly regulated operating environment. In addition, this position oversees energy management initiatives, including utility incentive programs, energy procurement and hedging strategies, supply agreements, local law compliance, and energy-related capital projects.
Enterprise Facilities Operations:
- Lead the day-to-day operations of a national portfolio of facilities, including clinical laboratories, research laboratories, warehouse and logistics centers, retail and donor-facing sites, and corporate office locations.
- Oversee building systems operations, preventive maintenance programs, repair activities, and facility service delivery standards.
- Ensure operational reliability, infrastructure uptime, and continuous improvement across all facilities.
- Develop and implement enterprise-wide facilities standards, policies, and operational procedures.
- Travel requirements are up to 25% to support enterprise operations.
Strategic Planning & Capital Management:
- Develop and execute long-range facilities and infrastructure strategies aligned with organizational priorities and growth initiatives.
- Lead enterprise capital planning, including lifecycle replacement programs, deferred maintenance planning, and infrastructure modernization initiatives.
- Prepare and manage annual operating and capital budgets for enterprise facilities operations.
- Identify opportunities for portfolio optimization, operational efficiencies, and cost containment.
Construction & Project Management:
- Oversee facility construction, renovation, expansion, and infrastructure improvement projects across the portfolio.
- Manage project scope, budgeting, scheduling, procurement, permitting, commissioning, and occupancy coordination.
- Partner with architects, engineers, contractors, and consultants to ensure successful project delivery.
- Support strategic expansion, consolidation, and integration initiatives.
Regulatory Compliance & Risk Management:
- Ensure compliance with all applicable federal, state, and local regulations, accreditation standards, and safety requirements.
- Maintain inspection readiness and support internal and external audits.
- Partner with Environmental Health & Safety, Quality, and operations teams to mitigate operational and regulatory risks.
- Oversee emergency preparedness and business continuity planning related to facilities infrastructure.
Laboratory & Critical Environment Infrastructure:
- Environmental controls.
- Refrigeration and cold storage systems.
- Critical HVAC systems.
- Backup power infrastructure.
- Controlled access environments.
- Environmental monitoring systems.
- Support infrastructure requirements for temperature-sensitive operations and regulated laboratory environments.
Energy & Sustainability Management:
- Utility procurement and incentive programs.
- Energy hedging and supply agreements.
- Sustainability and energy reduction initiatives.
- Local law and environmental compliance.
- Energy-related capital improvement projects.
- Identify and implement opportunities to improve energy efficiency and operational sustainability across the portfolio.
Vendor Procurement & Contract Management:
- Lead procurement, negotiation, and management of enterprise facilities service contracts and vendor relationships.
- Develop and manage Requests for Proposals (RFPs), service agreements, and vendor performance metrics.
- Ensure vendors meet operational, financial, compliance, and service-level expectations.
- Standardize vendor management practices and optimize service delivery models nationally.
Security Infrastructure Coordination:
- Access control systems.
- CCTV and surveillance systems.
- Intrusion detection systems.
- Visitor management systems.
- Physical security upgrades.
- Coordinate facilities support for enterprise security and emergency response initiatives.
Leadership & Cross-Functional Collaboration:
- Lead and develop a national team of facilities and operations professionals.
- Establish departmental goals, define strategic priorities, and monitor operational performance metrics.
- Foster a culture of accountability, service excellence, collaboration, and continuous improvement.
- Partner with Real Estate colleagues, Operations, Research, IT, Corporate Security, Finance, Human Resources, and other enterprise stakeholders to support organizational objectives.
- Participate in professional activities to keep current on industry trends and regulations.
- Participate in the organization's change management process.
- Make recommendations to improve organizational processes.
