Works closely with Quality and cross-functional groups (manufacturing and technical) to write investigation reports which are reviewed with customers. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work under general supervision, reviewed at project milestones and/or on completion by Senior Management
Communicates directly with all Quality personnel and interfaces with other internal cross-functional groups (R&D/Process Engineering, Operations, and Logistics) specialists to implement an effective, documented process that defines product Quality requirements, best practice and training materials to support continuous improvement initiatives.
Contact with Customers regarding investigations, joint ventures and Supply chain partners
Liaise and communicate with other departments, customers, suppliers and other service providers. Communicate efficiently throughout the shop floor and with own and customer’s management
Facilitates and leads problem-solving for root cause analysis and corrective/preventive action (CAPA) planning.
Writes investigation reports for non-conformances and customer complaints.
Works cross-functionally with Manufacturing, R&D, Process Engineering, and Quality.
Drives Continuous Improvement through identification of corrective and preventive actions
Collate quality data for monitoring targets
Applies quality and/or standard-setting body requirements to develop solutions, control and/or maintain technical documents and/or Quality Systems.
Perform in-depth internal assessments and evaluations by collecting and analyzing accurate, objective evidence regarding risks and their magnitude.
Determine the logic, adequacy and effectiveness of processes, systems and related requirements.
Assist with training of quality awareness
Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
Keep up with current and developing manufacturing and engineering trends that concern product quality
Undertake special projects as required
Contribute to continuous improvement activities
Quality control of work by appropriate reviews
Write reports and present progress at project meetings and to clients
Achieve goals within budget
Conduct benchmarking studies to determine best practices/designs and future trends
Plan projects or subtasks so they may be tracked and presented
Attend various meetings and action/communicate instructions
Undertake continuous training and development
Independently determine approach and assigned task
Conduct Internal and Supplier Audits as needed
Skills & Attributes:
Knowledge of quality systems
Working knowledge of business systems
Strong knowledge of Advanced Product Quality Planning (APQP)
Production Part Approval Process (PPAP),
Failure Mode and Effect Analysis (FMEA)
Lean Manufacturing knowledge
Understanding of engineering drawings and manufacturing processes
Ability to work in a diverse and dynamic environment
Planning and prioritizing activities
Good communication and interpersonal skills
Ability to present data effectively
Team working skills
Understanding of cost and financial impacts
Ability to work on own initiative Qualifications and Experience Levels:
Previous experience in a high volume manufacturing environment,
Experience of working in Quality Assurance
Six Sigma/Lean Manufacturing skills
Experience of dealing with customers and suppliers
B.S. degree in science or engineering
Minimum 5 years work experience; preferably in OTC/cosmetic manufacturing business.
Experience with quality investigations, root cause analysis, and corrective action reports
Good ability to perform detailed tasks with little supervision.
Knowledge of 21 CFR 210/211 Current Good Manufacturing Practices (cGMPs), ISO 22716 & 9001
Documented success in managing multiple projects; well organized.
About Kolmar Laboratories - A KDC Company
We are a global provider of value-added solutions for leading beauty, personal care and home care brands. We work closely together for the success of our customers by offering superior services in terms of ideation, formulation, design, packaging and manufacturing.
Every year, we participate in the creation and manufacture of products for brands sold