Develops, organizes and directs the programs, resources and activities through creative and strategic planning in vehicle and facility maintenance, technical support engineering including asset procurement and subsequent materials and services, and material inspection functions for Dallas Area Rapid Transit's (DART) bus, light rail/streetcar and facilities operations. This position reports to the Executive Vice President/Chief Operations Officer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Directs and oversees the activities of personnel engaged in vehicle and facility maintenance technical support activities. Provides technical service support to the bus, rail and WSA divisions. Additionally, supports the Agency contracted fixed-route transit and Mobility Management services for compliance with the equipment maintenance requirements of the contract. • Establishes goals, policies and procedures for accomplishing the division work programs. • Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, terminates subordinate personnel in accordance with established policies, procedures, and guidelines to include Equal Employment and Affirmative Action (EEO/AA) program goals and activities. • Establishes and monitors productivity and qualitative control standards to include reliability, safety, and cleanliness of DART assets. • Develops, submits for approval, manages and oversees implementation of division operating and capital program budgets. • Oversees the creation of specifications which accurately describes the requirements for procurement of DART assets, services required of DART in the performance of its core business functions, and materials necessary to support DART team members in the performance of those functions. And, acts as the DART technical representative in overseeing the delivery of those assets/materials and services once procured. • Acts as the primary office of responsibility for development and compliance with the DART Transit Asset Management plan. • Acts as a resource to and liaison between division and various departments within DART, as well as with external contacts. • Provides oversight, guidance and support necessary to effectively integrate DART service expansion programs into existing systems. • Directs quality audit program to include new vehicle inspection, incoming parts inspection, and contractor services. • Promotes established training, safety and quality assurance programs. Refines programs as necessary to include new technologies incorporated into existing infrastructure or as part of system expansion, replacement and/or refurbishment. • Interfaces with other departments and contractors to resolve maintenance problems • Prepares and presents a variety of documents and reports for various departments within DART, as well as external stakeholders. • Perform other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.
1. Bachelors degree from an accredited college or university in Mechanical Engineering, Industrial Safety, Automotive Engineering, Public Administration, Business Administration, or related field. 2. Twelve (12) years experience in transportation vehicle and equipment maintenance services to include a minimum of six (6) years directing and managing a staff involved in maintenance activities or technical support programs. 3. Strong PC word processing, spreadsheet, and presentation software skills, as well as, the ability to operate typical office equipment such as telephone, copier, calculator, facsimile, etc. 4. Valid Texas Class C drivers license, no Driving While Intoxicated (DWI) convict ion within the last (60) consecutive months, not more than (1) DWI on driving record, and not more than (3) convictions of moving violations within the last (36) consecutive months on driving record in order to operate DART non-revenue vehicles. 5. Demonstrates fiduciary obligation and probity to division, department, and DART when handling materials and information of a confidential and sensitive nature. 6. Excellent oral and written communication skills to effectively deliver and present with supervisory and non-supervisory employees, government entities, consultants, vendors, contractors, and a culturally diverse community in one -on-one, small groups and large groups. 7. Strong team building skills with the ability to motivate others to achieve the strategic visio n and goals developed by the division, department and agency. 8. A strong applicable business acumen, providing analytical and creative skills to find solutions to highly complex interpersonal, professional, technical, and administrative problems resulting in timely and accurate decisions both as an individual and at a team level. 9. Provides current, direct, complete, and actionable positive and corrective direction to others. 10. Ability to be dedicated to meeting the expectations and requirements of internal and e xternal customers/stakeholders. Solicits first -hand customer/stakeholder information and uses it for improvements in facilities, equipment and services. Acts with customers/stakeholders in mind. Establishes and maintains effective relationships with customers/stakeholders, gaining their trust and respect. 11. Ability to engage and facilitate resolution of conflicts, recognizing them as opportunities. Accurately assesses situations quickly and employs sound effective listening skills. Can collaboratively resolve complex agreements and settle disputes equitably. Seeks common ground in disputes and facilitates resolution with minimum consequences. 12. Ability to blend people into teams when needed. Creates strong morale and esprit de corp among his/her team. Shares wins and successes. Fosters open dialogue. Allows people to finish and be responsible for their work. Defines success in terms of the whole team. Creates a feeling of belonging within the team. 13. Ability to accurately define schedule and difficulty of tasks and projects for themselves and the team. Sets clear objectives and goals. Breaks down work into the process steps. Anticipates and adjusts for problems and obstacles. Measures performance against goals and evaluates results. 14. Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at sound analysis. Looks beyond the obvious and does not stop at simple solutions.
Internal Number: 0183A
About Dallas Area Rapid Transit
DART is far more than just "the thing you ride."? It is your "trusted guide"? to discovering all that North Texas has to offer.DART public transit services are tailored to make your trip fast, comfortable and economical. Our extensive network of DART Light Rail, Trinity Railway Express commuter rail, bus routes and paratransit services moves more than 220,000 passengers per day across our 700-square-mile service area across the DFW metroplex.